COVID-19 Information

Safety Protocols

At Reno Tahoe Limousine we are committed to providing superior service to our clients while maintaining a level of uncompromised safety. We continue to consult various state, federal, and industry authorities to help us ensure that our operations are the safest and most up to date with the latest guidelines. These agencies include (but are not limited to) the CDC, Nevada Department of Health and Human Services, and the National Limousine Association.

The following are our required updated procedures and risk reduction measures:

  • All employees must undergo temperature checks and self-screening at the beginning and end of each shift and will not be permitted to work if they are displaying any COVID-19 symptoms.
  • Vehicle interiors will be thoroughly cleaned and disinfected with an approved CDC recommended alcohol-based disinfectant between each and every ride, paying special attention to seating areas, armrests, door handles, air vents, radio and a/c controls, etc.
  • Car ventilation systems will be set to “non-recirculated air mode” in both the chauffeur and passenger compartments.
  • To minimize inadvertent contact and to reassure passengers, chauffeurs will wear masks and disposable gloves. Customers may opt to handle their own luggage and personal items.
  • Passengers will be prohibited from sitting in the front seat.
  • Drivers will not shake hands or attempt to make any physical contact with passengers.
  • Social distancing will be practiced at all times, unless an action requires closer proximity.
  • All reading materials will be removed from the vehicle.
  • Plexiglass dividers have been installed and are available on most SUV’s and Sprinters.

All vehicles will be equipped with the following items and offered to passengers at no charge:

  • Hand Sanitizer and Disinfectant Wipes
  • Facial Tissue
  • Complimentary disposable gloves
  • Complimentary disposable masks*

(*We strongly encourage the use of masks by our passengers for the safety of your driver and the other passengers around you – thank you!)

Covid Vehicles

RNO’s Road to Recovery-

Things to RNO….

For our airports and community to recover from the pandemic, it is vitally important to entice people to fly again and make them feel comfortable doing so. RNO, like most airports across the country, has lost approximately 95% of its passengers since mid-March. Industry experts say that domestic, leisure travel will be the first to rebound, followed by business travel, and then international travel. It is also believed that there will be two types of passengers. The first being those eager to fly and the second being those scared to be exposed. We are working hard to get the word out that RNO is ready to move passengers safely through our terminal when they are ready to fly. Your help in spreading this important message is key to our recovery. Now, more than ever, we are all in this together.

“Things to RNO” is a quick factsheet describing the ways we Move You, Safely, and advises RNO passengers on COVID-19 related travel issues. READ HERE

Messaging for Passengers –

  • RNO is open and fully operational
  • Airlines are still flying to/from RNO
    • Visit your favorite airline’s website for their current schedule
  • RNO is ready to move you safely, when you are ready to travel
  • The Airport Authority is following guidance from the Centers for Disease Control and Prevention (CDC), State of Nevada and other federal and health agencies
  • Visit www.renoairport.com for important airport information

Recommendations for Passengers –

  • Before you leave home
    • Check your airline’s website for travel requirements and flight status
    • Print your boarding pass or download your airline’s mobile app
    • Pack your face covering, hand sanitizer (up to 12oz) or wipes in your carry-on
  • At the airport
    • Wear your face covering throughout your airport journey
    • Pay attention to social distancing and signage
    • Airlines have limited/suspended inflight food and beverage services
    • Restaurants and stores are open post security
    • Since, airlines have limited/suspended inflight food and beverage services,
      • Buy a beverage post security
      • We encourage you to buy or bring your own food
        • New TSA guidelines require food to be placed in clear, plastic bags

New Airline Safety & Social Distancing Measures –

  • Mandating or encouraging passengers to wear face coverings
  • Customer-facing employees wearing face coverings
  • Providing hand sanitizer and/or wipes to passengers
  • Requesting passengers to self-scan boarding passes at gate
  • Adjusting boarding procedures for social distancing
  • Limiting or suspending inflight food and beverage service
  • Using HEPA filters for frequent on-aircraft air change
  • Enhancing between-flight cleaning
  • In-depth cleaning on overnight aircraft

New RTAA In-Terminal Safety & Social Distancing Measures –

We have a robust social distancing/safety plan for passengers:

  • Social distancing signage has been placed throughout the airport
  • Public Announcements are being made to encourage social distancing
  • Airport Authority employees will be wearing face coverings
    • All tenants are strongly encouraged to do so as well
  • RNO is performing continuous, 24/7 cleaning throughout the airport
    • We are using CDC approved, hospital grade disinfectant
  • Plexiglas shielding has been installed at key counter areas

RTAA “Flight Plans” –

We are….

  • Continuously communicating with our airline partners to increase service when it makes sense to do so
  • Working closely with the Regional Air Service Corporation (RASC), Reno Sparks Convention and Visitors Authority (RSCVA), Economic Development Authority of Western Nevada (EDAWN), the Chamber, and other partners to entice people to visit our region
  • Creating and developing air service initiatives and marketing opportunities to encourage people to fly again
  • Currently running a two-part social media contest designed to get people dreaming of traveling again. These contests run in May and June
  • Working with our advertising agency, Noble Studios, to develop a new air service marketing campaign that promotes our efforts to keep passengers safe. Directed at our community, it will use Facebook and Instagram ads. It will be themed along “We Move You” and is scheduled to begin in early June

Get In Touch

1-800-660-4546

Location

3200 Mill St. Suite A
Reno, NV 89502

Email us to book a reservation or get a quote.

info@renotahoelimo.com

Hours

24/7 Service

Info & General Inquiries

775-348-0868

License Information

Perlman Enterprises LLC
TCP 37913-B
USDOT 1656140
MC-00609296
CPCN 1101.1
CPCN 2134